What we collect: Contact details, order information, website usage data

Why we collect it: To process orders, improve our service, and communicate with you

How we protect it: Industry-standard security measures and limited access

Your rights: Access, correct, delete, or restrict use of your personal data

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

1.3 Third-Party Information

We may receive information from third-party sources such as social media platforms (if you choose to connect your accounts), payment processors, shipping companies, and marketing partners, but only when you have provided appropriate consent.

2.1 Primary Purposes

2.2 Marketing and Communications

With your consent, we may use your information to send promotional emails, newsletters, product recommendations, and special offers. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

2.3 Analytics and Improvement

We analyze usage patterns and customer behavior to improve our website functionality, product offerings, and user experience. This analysis is performed on aggregated, anonymized data whenever possible.

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

3.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or illegal activities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such transfer and any choices you may have regarding your information.

3.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Any sharing is limited to the purposes outlined in this policy and with appropriate safeguards.

4.1 Types of Cookies

4.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for basic website operations.

5.1 Security Measures

We implement comprehensive security measures to protect your information:

5.2 Data Breach Response

In the unlikely event of a data breach affecting personal information, we will notify affected users and relevant authorities within 72 hours as required by applicable laws. We will provide clear information about the nature of the breach and steps being taken to address it.

5.3 Payment Security

We do not store complete payment card information on our servers. Payment processing is handled by PCI DSS compliant payment processors who maintain the highest security standards for financial data.

6.1 Access and Control Rights

You have the following rights regarding your personal information:

6.2 Marketing Preferences

You can opt out of marketing communications at any time by clicking unsubscribe links in emails, adjusting your account preferences, or contacting us directly. Note that you will still receive transactional emails related to your orders.

6.3 Exercising Your Rights

To exercise your privacy rights, contact us at privacy@360outfit.ma with your request. We will respond within 30 days and may require identity verification to protect your information.

7.1 Retention Periods

7.2 International Data Transfers

Your information is primarily processed within Morocco. If we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

8.1 Age Restrictions

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8.2 Parental Rights

Parents have the right to review, delete, or refuse further collection of their child's information. If we discover we have collected information from a child under 16, we will delete it promptly.